BTEC Level 2
Unit 2
Task 3
P3)
IT Account Manager
Summary:
Company- McManus Media
Located- Corby , Northants
Salary-£30,000-£35,000
Status- Permanent/Full Time
Role- Development/Sales
Description:
A position has arisen to incorporate a bright, driven and
ambitious person to take up the opportunity of handling accounts and making
deals with customers.
You will be in charge of managing a group of peers to create
sales opportunities with new and existing customers (you will need to be very
savvy and also possess good inter-personal skills that will reflect well on the
company along with making the customer relaxed). Good organisational skills are
a necessity for the job while it is also preferred that you are motivational
and overall a hard worker. Previous experience, in the role is also preferred
but not a necessity to fill the position. You must have a polite tone when
engaging customers and also represent the company well by reflecting the aims
of the company to be polite and persuasive to customers. You need to be able to use Excel spreadsheets to produce statistics of the accounts along with graphs for presentations to people higher up in the company. You also need to be able to display numbers and save them in areas that you can access and keep safe. You must also be able to use a computer effectively and be able to communicate with other branches of the company using your computer.
Apply Now at mcmanusmedia.co.uk/jobs/itaccountmanager
M1)
Why are the
characteristics important?
‘Bright, Driven,
Ambitious’- to take up this post in the company, you must want to have the
job and be willing to get it while also being ambitious to look for other
opportunities and being willing to go for them. An example of this is how there will be many opportunities to achieve promotions and you need to be aiming to gain these jobs.
‘Savvy(…) Good
inter-personal skills’- this is so that you are able to find and even
invent different ways to create sales opportunities and you will also need to
be a comfortable phone talker and also sound trustworthy and friendly so that
customers want to, stay/change to, our company. For example, you will be required to speak to customers and create opportunities to make sales such as over the phone.
‘Good organisational
skills’- you will be managing accounts and dealing with clients and you
will need to be able to organise everything in an efficient way so that the
company will not be viewed in a bad light. For example, dealing with accounts and information and keeping them in order.
‘Motivational’-
this is key because you will be managing a group of workers and you will need
to be able to effectively motivate them to do their best for the company. You
will also be required to self motivate so that you can also perform to the best
of your abilities. An example of this is leading a group of colleagues and being able to make them produce their best work.
‘Hard Worker’- a
requirement in all jobs is that you work hard and the same is expected here
because as a company, we are looking for people who will be willing to keep on
task during work hours and complete all tasks set of them on time and of a good
quality and if this is not met, using hard work, then this job is not right for
you. For example, working hard all day to produce a high standard of work.
‘Polite and
Persuasive’- you will be required to deal with clients and this will
require you being polite to them on the phone while you will also need to try
and persuade these clients to either stay with our company, or to move to our
company and this will require a good level of persuasion and politeness. For example, when dealing with customers you need to be polite to them while making sales.
