BTEC Level 2-Unit 2-Task 3-P3)M1)

BTEC Level 2

Unit 2

Task 3

P3)

IT Account Manager

Summary:

Company- McManus Media

Located- Corby, Northants

Salary-£30,000-£35,000

Status- Permanent/Full Time

Role- Development/Sales

Description:

A position has arisen to incorporate a bright, driven and ambitious person to take up the opportunity of handling accounts and making deals with customers.

You will be in charge of managing a group of peers to create sales opportunities with new and existing customers (you will need to be very savvy and also possess good inter-personal skills that will reflect well on the company along with making the customer relaxed). Good organisational skills are a necessity for the job while it is also preferred that you are motivational and overall a hard worker. Previous experience, in the role is also preferred but not a necessity to fill the position. You must have a polite tone when engaging customers and also represent the company well by reflecting the aims of the company to be polite and persuasive to customers. You need to be able to use Excel spreadsheets to produce statistics of the accounts along with graphs for presentations to people higher up in the company. You also need to be able to display numbers and save them in areas that you can access and keep safe. You must also be able to use a computer effectively and be able to communicate with other branches of the company using your computer.

Apply Now at mcmanusmedia.co.uk/jobs/itaccountmanager

M1)

Why are the characteristics important?

‘Bright, Driven, Ambitious’- to take up this post in the company, you must want to have the job and be willing to get it while also being ambitious to look for other opportunities and being willing to go for them. An example of this is how there will be many opportunities to achieve promotions and you need to be aiming to gain these jobs.

‘Savvy(…) Good inter-personal skills’- this is so that you are able to find and even invent different ways to create sales opportunities and you will also need to be a comfortable phone talker and also sound trustworthy and friendly so that customers want to, stay/change to, our company. For example, you will be required to speak to customers and create opportunities to make sales such as over the phone.

‘Good organisational skills’- you will be managing accounts and dealing with clients and you will need to be able to organise everything in an efficient way so that the company will not be viewed in a bad light. For example, dealing with accounts and information and keeping them in order.

‘Motivational’- this is key because you will be managing a group of workers and you will need to be able to effectively motivate them to do their best for the company. You will also be required to self motivate so that you can also perform to the best of your abilities. An example of this is leading a group of colleagues and being able to make them produce their best work.

‘Hard Worker’- a requirement in all jobs is that you work hard and the same is expected here because as a company, we are looking for people who will be willing to keep on task during work hours and complete all tasks set of them on time and of a good quality and if this is not met, using hard work, then this job is not right for you. For example, working hard all day to produce a high standard of work.

‘Polite and Persuasive’- you will be required to deal with clients and this will require you being polite to them on the phone while you will also need to try and persuade these clients to either stay with our company, or to move to our company and this will require a good level of persuasion and politeness. For example, when dealing with customers you need to be polite to them while making sales.